Terms & Conditions

Effective Date: Jun 15 2024

Welcome to Centered Wellness LLC (doing business as Centered IV Therapy). By accessing or using our website, services, or making a purchase, you agree to comply with the following terms and conditions. Please review this document carefully before engaging with our services. If you do not agree to these terms, you should not use our services.

1. General Information

Centered Wellness LLC DBA Centered IV Therapy offers IV therapy, biofeedback, lab testing, detox programs, weight loss services, and other health-related services. All services provided are intended for wellness purposes only and are not meant to diagnose, treat, or cure any medical condition.

2. Booking and Appointments

  • All services require a prior booking. Appointments can be made through our website or by contacting our office directly.

  • A credit or debit card is required to secure your appointment.

  • Cancellations must be made at least 24 hours before your appointment to avoid a cancellation fee. Late cancellations or no-shows may result in a charge of up to 100% of the service cost.

3. Payment and Fees

  • Payment is due at the time of service unless otherwise arranged.

  • We accept [list accepted payment methods, e.g., major credit cards, debit cards, etc.].

  • All prices are subject to change without prior notice. However, prices in effect at the time of booking will be honored for that appointment.

4. Refund and Return Policy

  • Services: All service sales are final and non-refundable. However, appointments may be rescheduled if notice is given at least 24 hours prior to the scheduled time.

  • Products: Products purchased in-store or online may be returned within 30 days of purchase for a refund, provided they are unused, unopened, and in their original packaging.

  • Refunds are processed within 3-5 business days of receipt of the returned product.

5. Health and Safety

  • We recommend consulting with a healthcare provider before starting any wellness or IV therapy treatment, especially if you are pregnant, nursing, or have pre-existing medical conditions.

  • Clients are required to fill out a health intake form before receiving services to ensure treatments are safe and appropriate for their health status.

  • Centered IV Therapy reserves the right to refuse service if we believe that treatment is not in the client’s best interest or is unsafe.

6. Medical Disclaimer

The services provided by Centered IV Therapy are not a substitute for professional medical advice, diagnosis, or treatment. All information shared is for educational purposes. Clients should always seek the advice of a licensed healthcare professional with any questions related to medical conditions or treatments.

7. Privacy Policy

Your privacy is important to us. We collect personal information only for the purpose of providing services and ensuring a seamless experience. For details on how we collect, store, and protect your information, please refer to our [Privacy Policy].

8. Membership Terms

  • Monthly memberships can be canceled at any time without penalty.

  • Membership credits may be transferred to a friend once per month.

  • Bringing a friend with you to your appointment may qualify you for discounts, subject to the terms of the specific promotion.

9. Liability Waiver

By using our services, you acknowledge and accept the risks associated with IV therapy, detox, and other treatments. You agree that Centered Wellness LLC and its affiliates, employees, and contractors are not liable for any adverse reactions, injuries, or outcomes resulting from your use of our services.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review the terms periodically.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of Missouri. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts of Saint Charles, Missouri.

12. Contact Information

If you have any questions about these terms, please contact us:

Email: support@centeredcw.com
Phone: 636-698-0688
Mailing Address: 14 E Main St, Suite 102, Wentzville, MO 63385